Admissions & Registration Supervisor

You Belong Here! Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

The Admission and Registration Supervisor will work within our Admissions and Registration Dept., which ensures all patients are registered/admitted with current and accurate information so that all patients’ medical records and bills are able to be handles smoothly and accurately. The Admission and Registration Supervisor is primarily responsible for supervising, training, and motivating team members within the registration/admitting team.

• Supervise complex multi-payer insurance verification and benefits eligibility procedures for multiple specialty areas across several JHH entities
• Daily census validation to assure accurate reporting of census data for and to the NDMD (National Disaster Management drills) and the HSCRC (Heath Services Cost Review Commission) supervising of the bed management to assure all admissions processes and procedures are adhered to
• Trains and coaches the Admitting staff
• monitors activity for quality and productivity
• Analyzes, develops and produces agent feedback and management reports
• Conducts quality audits
• Ensures sufficient staffing levels for twenty-four/seven operations

Take a tour of our campus: https://www.youtube.com/watch?v=KnNaPzR-AEE

Hours:

• Full time, 40 hours per week
• Weekdays, Day shift

Requirements:

• A.A. Degree or 7 years of relevant work experience
• Previous experience in a healthcare setting involving customer service and have been involved in the registration and admission functions
• Basic working knowledge of payer’s billing and collection process
• Technical competence and demonstrated proficiency with medical insurance plans, billing regulations and managed care plans, applicable to inpatient care
• Familiar with multiple payer’s insurance verification and pre-certification guidelines

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhh.mybenefitsjhhs.com/

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Effective 6/1/23, employees at Johns Hopkins All Children’s Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Questions for the recruiter? I got you. chenley8@jh.edu

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.