Supv Financial Counseling

Supervisor, Financial Counseling

You belong at Hopkins. Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package including Paid Time Off

The Financial Counseling Supervisor is responsible for overseeing the day-to-day operations of financial counseling activities within their assigned area. The Financial Counseling Supervisor assists in the management by functioning as a group/team mentor and resource liaison. The Financial Counseling Supervisor is responsible for, leading, training and motivating team members including but not limited

to monitoring the Financial Counselor work queue volume, to ensure there is appropriate coverage to support and meet business needs. In addition, the Financial Counseling Supervisor will be responsible for reviewing staff’s work schedules, vacation, paid time off requests; and conducting bi-weekly payroll by reviewing time and approving at pay period close. The Financial Counseling Supervisor trains, coaches, and provides ongoing competency training and re-training to all staff both new and existing and takes personal responsibility for issues by serving as a resource to the Financial Counselors on more complex cases..

Take a tour of our campus: https://www.youtube.com/watch?v=KnNaPzR-AEE

Shift:

Full Time (40 hours)

Day Shift, Weekdays

Location: Hybrid

Onsite 3-4 days per week

3910 Keswick Rd

Baltimore, MD

Requirements:

• Requires Associates Degree in Accounting, Business Administration, Health Administration, Finance, or related field or 4 years of leadership experience in hospital receivables.
• A minimum of four years of healthcare and hospital receivable or financial counseling experience with a large academic
• medical center or health system.
• Two years’ experience in a financial counseling supervisor and/or leadership role.
• Prior experience performing Financial Counseling activities
• Experience leading teams in a fast-paced environment while still following standard processes and procedures
• Certified Application Counselor (CAC) certification within 6 – 12 months

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhh.mybenefitsjhhs.com/

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.