Bilingual Medical Office Assistant - Columbia North

At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our amazing team of healthcare professionals, right in your neighborhood. You don’t have to travel far to find your next great opportunity! Make it happen at Hopkins.

What awaits you:

• Great schedule! Full-time, 40 hours per week. Monday-Friday, 8am-5:00pm at JHCP Columbia North (8820 Columbia 100 Pkwy Ste 400, Columbia, MD, 21045)
• Medical, Dental, Vision Insurance
• Retirement Savings Plan w/employer contribution
• Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Refer a friend to Johns Hopkins, opportunity to earn $$$
• Health & Wellness programs and more!

As a Bilingual Medical Office Assistant, you'll:

• Provide excellent customer service to our patients at our East Baltimore Medical Center Adult Medicine in partnership with Baltimore Medical System another local health system, that provides much-needed healthcare services to the community.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out.
• Verify insurance and collect demographics.

What You'll Need to be Successful:

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
  • EPIC experience is very helpful!
• Bilingual in Spanish & English required! Must pass Spanish proficiency exam.
• Ability to successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.