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Job Details

Ambulatory Operations Manager

Requisition #: 209624
Location: Howard County General Hospital, Columbia, MD 21044
Category: Manager/Supervisor
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Dec. 30, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

The Manager for Ambulatory Operations is responsible for the day to day clinical and financial operations for the Musculoskeletal (MSK) Center (inclusive of Orthopedics, Physical Medicine and Rehabilitation) located in Columbia Maryland. Under the direction of the Physical Medicine and Rehabilitation (PM&R) Assistant Administrator for Clinical Operations and the Medical Director of the Clinic, the Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory practice management are adequately and effectively addressed. This includes: patient access, complete and accurate registration, revenue cycle management, payor contracting compliance, insurance referral and preauthorization requirements, health information management, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience. The Manager works collaboratively with physicians, psychologists, therapists, advanced practice practitioners, and staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity. Additionally, this position will work with departmental supervisors and Human Resources to recruit, hire, train, supervise, and evaluate administrative and clinical support staff. The Manager for Ambulatory Operations will work closely with Assistant Administrators from Physical Medicine and Rehabilitation, Orthopedics, Anesthesiology and Radiology to support the implementation or enhancement of clinical programs and services that support strategic priorities. This position may require extended evening hours and weekend hours to support strategic priorities.

40 hours per week

Bachelors Degree required

3 years of related experience required

Columbia, MD

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


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