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IT Director-Director Healthcare Data Integration

Johns Hopkins Hospital/Johns Hopkins Health System,
Baltimore, MD
Requisition #156206
– 08/04/2017
- Day Shift
- Full Time (40 hours)
- Weekend Work Not Required

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Job Scope and Complexity

The scope of authority of the IT Director position encompasses one of the following:

  • One or more major and highly complex/technical IT functions (e.g., networking, telecommunications, applications, Web services, etc.) that significantly impact operations and support the entire university, health system, or both
  • All IT functions of a large school/division of the university and health system that requires a diverse and highly complex IT environment involving several highly technical functions, e.g. complex application development, networking, systems, etc..

Typically has responsibility for a multi-million dollar budget including both capital and operating expenses. Technology and business decisions made within this organization are highly complex and must take into account the various base of products and services supported across the organization in order to ensure appropriate integration. Typically has a large staff of direct and indirect reports of managers and staff of 20 or more.

(Throughout this job description, “organization” refers the boundaries of responsibility defined by this scope.)

General Position Summary:

Works closely with senior IT, business, clinical, and/or academic leadership to develop and implement strategic plans that support the overall goals of the organization. Directs the IT strategy, infrastructure, development and support within the organization. Develops policies and practices to support organizational strategy. Participates in the development of white papers and strategic statements related to technology in support of the organization. Leads very large scale, complex projects requiring multi-disciplinary coordination and significant vendor collaboration. Has day-to-day responsibility for a variety of applications and technologies that support a wide and diverse customer base. Recognized as an expert in the major IT function(s) in realm of responsibility. Incumbent may be required to represent the division while working with external constituencies in the development of policies and practices that have an impact on the business of the division. Incumbent may be required to represent senior organizational leadership in executive meeting within and outside the organization.

Job Responsibilities:

The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

Strategic Planning & Controlling

  1. As a member of a senior management team, contributes or leads strategic and tactical planning to achieve organizational goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
  2. Develop technology solutions to anticipate the organization's needs, be cost-effective, reliable and compatible with existing and emerging technologies.
  3. Anticipate change and be agile to respond when technology requirements emerge and evolve.
  4. Based on understanding of organizational goals, mission, and culture, assess impact and effectiveness of technology to ensure it supports the organization’s needs.
  5. Provides input to, and is has responsibility for, ongoing operations, budgets, a multi-year budget forecast and both strategic and operational planning.
  6. Balances available personnel and funding resources in support of meeting both operational and strategic imperatives. Recognizes situations that present themselves and takes action with leadership to address significant issues.
  7. Works with constituents in conjunction with other IT leaders to interpret customer business needs and makes recommendations for strategic investments in technology, applications, business process, personnel, etc. that meets the agreed upon goals of the organization.
  8. Provides guidance for the development of technology related policies and procedures and represents IT on business driven policy committees within and outside of Hopkins.
  9. Ensures that applicable Hopkins policies, practices, regulatory requirements are addressed and followed within his/her area of responsibility.

Relationship Management

  1. Represents senior organizational leadership, often with delegated authority, in meetings both within and outside of Hopkins.
  2. Represents the interest of the organization at industry, state and federal meetings to ensure that the best interests of the organization are considered.
  3. Manage the customer relationship and satisfaction as well as adherence to the contractual obligations.
  4. Create and promote a culture of excellent customer service.
  5. Facilitate and influence organizational strategic initiatives to achieve mission and organizational goals.
  6. Maintains relationships with strategic technology vendors for the organization.

Project/Product Responsibility

  1. Has direct responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the organization.
  2. Ensure continuous delivery of information technology support and services through direct management of service level agreements.

Staff Management

  1. Develops and implements an effective and efficient organizational structure that, within the bounds of its responsibilities, supports the ongoing operations of the organization.
  2. Recruits, develops, retains, and organizes staff.

A Bachelor’s degree coupled with a minimum of 10 years IT experience, including 5 years management experience, is required. An advanced degree in a technology or business field and proven experience leading large scale, complex projects is desired. Additional education may substitute for required experience and additional related experience may substitute for required education.

Applicants must possess proven skills and experience in: writing and verbal communications, presenting to groups, budget management, strategic planning and large scale, complex project management. Applicants must possess an advanced, conceptual knowledge of technologies within all areas of his/her organization.

Knowledge, Skills, & Abilities (KSA’s):

  1. Track record of building highly successful teams
  2. Track record of collaboration with peers, colleagues and lower level staff
  3. Proven ability to prioritize work and ensure projects and workloads are completed on time while maintaining high morale
  4. Ability to prioritize conflicting demands
  5. Excellent written and oral communications skills
  6. Politically aware and able to maintain confidentiality
  7. Act and speak professionally in formal and extemporaneous situations with the ability to represent Hopkins on State, Federal and industry panels.

Demonstrated exemplary customer service skills

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.