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Job Details

Clinical Transformation Consultant

Requisition #: 188390
Location: Johns Hopkins Health Care, Hanover, MD 21076
Category: Allied Health/Clinical Professional
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: April 10, 2020

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Reports to the Sr Director Provider Relations and is directly responsible for driving healthcare transformation in quality, cost control, member experience, continuous clinical quality improvement, and provider performance for those contracted in Medicare Advantage and value-based programs. This position serves as the subject matter expert in Medicare STARS, HEDIS, risk revenue, Value Based Programs, incentive programs and Patient-Centered Medical Home (PCMH) programs. This position is responsible for championing strategic initiatives in partnership with internal stakeholders and provider partners to meet or exceed JHHC targets and objectives. This role requires hands-on expertise in quality management, data analytics, workflow optimization, and clinical process improvement. The position functions in a matrixed environment, requiring collaboration across the JHHC organization.


  1. Education:
  • Bachelor's degree in a clinical or healthcare industry discipline.

B. Knowledge:

  • Requires a customer mindset and a high level of understanding of primary care practice operations and population health strategies.
  • Requires a high level of knowledge of quality metrics, clinical workflow, process improvement techniques; along with the ability to interpret and explain complex reporting information to providers.
  • Requires extensive knowledge of providerbased incentive and value based contracting programs.
  • Requires ability to research, develop and conduct provider education, training and presentations to communicate the vision of and best practices for change.
  • Requires exceptional organizational, project management skills and the ability to work within a matrixed environment. Must have the ability to develop and interpret reports, create written materials and deliver presentations to support quality and financial incentives for providers.

C. Skills:

  • Requires superior written and verbal communication and listening skills.
  • Requires a strong ability to work with a matrixed environment.
  • Requires ability to engage providers in meaningful dialogue, driving collaboration to support quality and financial initiatives.
  • Requires strong interpersonal skills to effectively communicate and interact with diverse groups of physicians, higher level administrators, office staff, and businessrelated associates.
  • Requires intermediate computer skills, including Microsoft data software applications and other data sharing report tools.

D. Required Licensure, Certification, Etc.:

  • Current RN license preferred

E. Work Experience:

  • Requires a minimum of five years prior experience working in the ambulatory care environment in one of the following areas: population health, quality improvement, care management, clinical leadership; or experience in the health insurance industry focused on Medicare/Medicaid quality outcomes and/or risk revenue.


Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.


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