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Job Details

Community Health Advocate

Requisition #: 414384
Location: Johns Hopkins Health Care, Hanover, MD 21076
Category: Social Work/Mental Health
Work Shift: Day Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: Sept. 17, 2021

Johns Hopkins HealthCare (JHHC) is the managed care and health services business of Johns Hopkins Medicine, one of the premier health delivery, academic, and research institutions in the United States. JHHC is a $2.5B business serving over 400,000 lives with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHC has become a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, Johns Hopkins HealthCare is actually doing it. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for the members and communities we serve. If you are interested in improving how healthcare is delivered, join the JHHC team.

Position Summary:

Provides comprehensive outreach including a visible and active presence within the community to offer education as well as assistance with referral and enrollment. Participates in activities and functions directed toward engaging potential members and providers. Develops a network with community groups focused on health issues to coordinate resources and expedite promotional and informational events to meet the needs of the audience. Cultivates network to maintain membership and target potential areas for membership growth. The Community Health Advocate will also be responsible for assisting all Priority Partners member with redetermination of their health benefits.

Builds and maintains community relationships throughout the assigned territory in order to promote Priority Partners

Conducts presentations and attends health events to promote Priority Partner services in assigned territory

Manages calendar

Communicates with supervisor, community partners, members of Priority Partners Administration, and other CHAs

Completes required reports

Participates in scheduled Community Health Advocate staff meetings

Maintains current knowledge of State of Maryland enrollment procedures for the Health Choice and Primary Adult Care program

Serves as a resource for state programs such as Health Choice and the Primary Adult Care Programs

Assists members with redetermination for their health benefits.

Maintains Health Education resources

Requirements:

Education:

  • Requires education level normally acquired with the completion of a Bachelor’s degree. Equivalent experience may be substituted for the Bachelor’s degree.

Knowledge:

  • Working knowledge of social and health issues; familiarity with medical terminology is beneficial. Basic knowledge of Maryland Medicaid is required. CHA will also benefit from having knowledge of assigned geographic area.

Skills:

  • Requires basic computer skills and the ability to use online calendars, email, and components of the Microsoft Office suite.
  • Requires interpersonal and communication skills to efficiently work with diverse groups of community members and to coordinate team members.
  • Requires excellent organizational/administrative skills, flexibility, and the ability to get things done. Requires the ability to demonstrate the skills for planning for development and evaluation of health education programs for the Medicaid and MCHIP population.
  • Requires the ability to adapt instructional skills for members with learning impairment, low literacy skills, or cognitive dysfunction. Requires the ability to establish and maintain effective working relationships with both internal and external customers and analytical skills to effectively assess and evaluate the health education needs of these customers. Requires the demonstrated ability to work independently and efficiently.

Required Licensure, Certification, Etc.:

  • Requires a valid Maryland driver’s license and appropriate automobile insurance for consistent and dependable local transportation.

Work Experience:

  • Requires emphasis on community or health care related disciplines as acquired through three years of work-related experience. Requires work or volunteer experience with agencies that provide resources to local communities.

Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.

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