Our pre-employment assessment is changing as of 10/29. If you are applying to newly posted positions, you will need to take the revised assessment.

Job Details

Decision Support Analyst

Requisition #: 186757
Location: Johns Hopkins Medicine International, Baltimore, MD 21201
Category: Non-Clinical Professional
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: June 26, 2019

Johns Hopkins employs more than 20,000 people annually across our health system. Upon joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join an employer that is a leader and innovator in the healthcare field.


Johns Hopkins Health System Corporation


1300 Thames Street, Suite 200, Baltimore, MD 21231


Apply operations research methods and data analytics tools to develop streamlined operations and improve process efficiencies for the Patient Financial Services division of Johns Hopkins Medicine International (JHI). Use Epic Clarity Data modeling to quantify, analyze, and forecast operations metrics for the constituent entities of Johns Hopkins Medicine (including Johns Hopkins Home Care, Johns Hopkins Sibley Memorial Hospital, Johns Hopkins Suburban Hospital, Johns Hopkins Community Physicians, etc.). Utilize process improvement methodologies (e.g. Lean Six Sigma) to conceptualize organizational initiatives aimed at achieving operations and systems design/improvements and process re-engineering/re-design for JHI operational areas such as international finance process management, international payer management, international healthcare revenue cycles, international healthcare billing and collections, and international patient provider reimbursements. Perform statistical analyses of flow, staffing, scheduling, and resource utilization in these areas. Present the results of Epic Clarity Data modeling and statistical analyses to JHI leadership and make recommendations to improve operational performance, enhance data quality and data integrity, and quantify appropriate revenue allocation. Perform other related duties as assigned.


  1. Master’s degree (or foreign equivalent) in Business Administration, Health Administration, or Public Health;
  2. Epic certifications in Clarity Data Model – Resolute Hospital Billing and Clarity Data Model – Resolute Professional Billing; and
  3. Five years of related work experience in international healthcare, operations, or consulting. Requisite five years must include three years of experience with each of the following:

- Operations and system design/improvement;

- Lean Six Sigma; and

- Process management, re-engineering, and re-design.

All experience may be concurrent.

Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity,sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.


Learn More About
Johns Hopkins Medicine.