Requisition #: 191069
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD 21201
Category: Support Services (Services/Trades)
Work Shift: Rotating Shift
Work Week: Limited (20 - 29)
Weekend Work Required: Yes
Date Posted: Aug. 23, 2019
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
Under moderate supervision, performs a wide variety of clerical tasks. Responsible in ensuring quality service standards by modifying patient menus, updating unit cortexes, passing out trays and obtaining patient satisfaction surveys. Works as a team player to fulfill patient's needs in a timely, courteous and efficient manner.
Knowledge, Skills, and Abilities:
Work requires a high school level of educational development and one year of customer service experience..
No certification, registration or licensure required.
Work requires the skills to read and understand instructions, add and subtract numbers, and make comparisons between numbers and letters.
Work requires the ability to understand and respond to simple written or verbal instructions, questions or requests for information. Work occasionally requires contact with patients and/or visitors, which involves courtesy.
Day Shift, Limited (20 hours a week)
Rotational shift, weekend work required
Johns Hopkins Bayview Medical Center, 4940 Eastern Ave
Work is performed in a fast paced call center environment which requires a high degree of concentration, attention to detail and ability to multi-task.
Johns Hopkins is a Smoke – Free campus.
Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.
Johns Hopkins Medicine.