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Job Details

Dispatch Specialist - Transport Services Lifeline (Part-Time)

Requisition #: 188410
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Non-Clinical Professional
Work Shift: Rotating Shift
Work Week: Limited (20 - 29)
Weekend Work Required: Yes
Date Posted: Sept. 17, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.


The Dispatch Specialist role is integral to the daily operations of the Transfer Center and Transport Team. Manages patient referral calls from outside hospitals with the intent of facilitating consults or admission, and follows through to completion. Responsible for the dispatch, real-time tracking and monitoring of LifeLine teams.


  1. Coordinates in-patient and referral calls from outside facilities for potential hospital admission or consult
  2. Manages trauma, ECMO and CVOR activations resulting in staff and facility preparation
  3. Dispatches and tracks LifeLine ground transport services through Zoll software; following and charting throughout transport
  4. Ability to operate UHF, VHF, Aviation and Push To Talk radio systems
  5. Dispatches and tracks LifeLine air transport services through Golden Hour software and effective use of radio communications, following and charting throughout transport
  6. Documents referral calls in Teletracking program in order to provide information regarding care coordination
  7. Assists in facilitating both national and international fixed wing flights
  8. Ensures that the Post Accident Incident Plan (PAIP) is initiated and adhered to for both ground and air transports when applicable
  9. Maintains professional growth and education including all required competencies and mandated in-services
  10. Provides fire suppression support for flights as needed
  11. Participates in public relations events, including but not limited to 10th floor tours, helipad tours and speaking about the program
  12. Supports the daily operations of the transfer center and transport team through assistance with preparation, communication and follow up
  13. Adheres to all hospital and departmental safety regulations, disaster plans, infection control policies, fire safety regulations, and biohazard material disposal policies


  • High school diploma/GED
  • Current Florida Licensure as EMT, Paramedic or RN
  • 3 years’ experience in a clinical setting
  • Ability to utilize critical thinking in determining best options for referrals and transport


  • __X__ Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of Fifty (50) pounds without assistance
  • __X__ Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties


  • Occasional high noise level
  • Exposure to aircraft fumes and elevated working conditions


Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.


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