Our pre-employment assessment is changing as of 10/29. If you are applying to newly posted positions, you will need to take the revised assessment.

Job Details

Early Steps Service Coordinator

Requisition #: 187523
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Social Work/Mental Health
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: June 4, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.


The Service Coordinator is knowledgeable about the Early Steps Program and serving infants and toddlers from birth to age three with special needs. Maintains a caseload, act as the primary Service Coordinator for their assigned families and ensures access to Early Steps supports and services within the community, and enhances the caregiving capabilities of the child’s family and/or caregiver. Responsibility to work within the guidelines and policies of the Early Steps Program and Johns Hopkins All Children’s Hosptial.


  1. Knowledgeable of the mission, policies and procedures related to Early Steps and Johns Hopkins All Children’s Hospital (JHACH) and applies this knowledge to case planning for individual families
  2. Utilizes communication skills in all interactions with families, coworkers and the community, demonstrating openness and respect
  3. Is part of a team working together to address the needs, concerns, and priorities of families
  4. Knowledgeable about community resources/services to provide families access and referrals
  5. Adheres to Federal and State timelines and guidelines in order to meet program requirements
  6. Documents activities to comply with department, hospital, and State and Federal guidelines
  7. Creates and maintains accurate data records, to meet all productivity requirements
  8. Familiar with and follows HIPAA guidelines to protect Personal Health Information (PHI)


  • Bachelor's degree in psychology, social work, health education, interdisciplinary sociology, early childhood, child development, or special education, or an equivalent degree
  • Enrollment in the Florida Medicaid system as a Service Coordinator
  • 1 year (1600 hours) of hands-on professional experience with young children and families in a teaching, case management or counseling role, or with individuals with special needs and/or developmental delays of any age in a case management role; time spent in a practicum or internship (up to 400 hours) may apply toward the 1600 hours of hands-on experience
  • Current Florida driver’s license with clean driving record

Physical Demands:

  • __X__ Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
  • __X__ Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Work Environment:

  • Works in one of the four counties (Citrus, Hernando, Pasco and Pinellas) in a climate controlled office either within the Early Steps region and/or telecommuting from their residence
  • Potential frequent travel throughout the community, requiring adequate transportation

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


Learn More About
Johns Hopkins Medicine.