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Job Details

Environmental Services Operations Manager (3rd Shift )

Requisition #: 541443
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD 21201
Category: Manager/Supervisor
Work Shift: Night Shift
Work Week: Full Time
Weekend Work Required: Yes
Date Posted: June 13, 2022

Requisition #: 541443

Location: 4940 Eastern Avenue, Baltimore, MD 21287


Full Time (40 hours)

Night shift, 10:30 p.m. – 7:00 a.m.

Weekend work not required.


Position Summary:

Reports to the Assistant Director of Environmental Care. The Manager is primarily responsible for delivering a quality and reliable Environmental Care service program to the Hospital and administrative units on the JHBMC Campus. Provides technical expertise to Environmental Care and defines specific programs necessary to maintain the Hospital facilities in the most efficient and effective manner. Provides excellent customer service to patients, families and staff. Develops, updates and implements Environmental Care programs, routines and schedules as necessary. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly. Develops priorities and directs Supervisors to achieve departmental programmatic and fiscal objectives. Directs Supervisors in the management of workload across the units to ensure a timely and quality response to requests for service. Determines the most effective manner to allocate resources during periods of peak demand. Supports the Assistant Director and Director and works closely with other Managers and Supervisors across Support Services to ensure a well-coordinated effort to maximize the provision of environmental services. Continually assesses performance through established standards (i.e. monitors results such as HCAHPS, Press Ganey, quality assurance checklists and Dazo) and applies corrective measures as required. Assists individual supervisors as necessary with disciplinary actions. Evaluates and makes recommendations on equipment, supplies and procedures. Ensures that all Environmental Care activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Assists the Director in the development and implementation of fiscal strategy for achieving departmental goals. Reviews impact of the approved capital plans on Environmental Care services and adjusts programs accordingly. Supports EVC safety programs for the continual maintenance of a safe work place and a safety conscious staff. Oversees parts, materials and equipment inventories to ensure adequate stocking levels. Hires, trains, evaluates, and terminates staff as required. Applies the collective bargaining agreement and resolves issues that may arise. Performs other duties as assigned.


  1. Requires a minimum of an Associate’s degree. Bachelor’s degree preferred. A combination of education and experience will be considered
  2. Requires minimum of 5 years of environmental services operations or related work experience in a unionized, multiuse facility environment is preferred. 2 year of experience in a healthcare environmental care services environment preferred. Experience in the management of environmental care services including workflow, resources, inventory management and personnel development required.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.


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