Our pre-employment assessment is changing as of 10/29. If you are applying to newly posted positions, you will need to take the revised assessment.

Job Details

Epic Application Coordinator Junior Level (Patient Access)

Requisition #: 215084
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Jan. 21, 2020

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

IT@JH Epic Application Coordinator-Junior Level

Johns Hopkins Medicine has FIVE levels to its Application Coordinator roles. This enriching and rewarding career opportunity was created to fit a variety of skill sets and talents across IT, Clinical, and Business areas that support our medical communities.

This position represents an opportunity to join our Epic Integration Team at one of the two levels described below.

General Position Summary:

The Application Coordinator (AC) participates in the development and design of the application(s) for which the AC is responsible and is required to gain an in-depth knowledge of the assigned Epic module(s).

  1. Demonstrates basic knowledge of computer systems, applications and interfaces as acquired through a degree program in Business Administration, Information Technology, Computer Engineering, or Clinical studies.
  2. Exhibits ability to gather the appropriate data and devise and design simple systems solutions to user issues and problems.
  3. Demonstrates ability to devise simple benchmarking metrics to assess system performance.
  4. Demonstrates a basic understanding of the clinical or business operations functions.
  5. Demonstrates attention to detail in data gathering, specifications development and documentation and record keeping.
  6. Communicates effectively with users, colleagues and developers.
  7. Demonstrates basic degree of analytical skill.
  8. Works under direct supervision in support of team initiatives.

Required Job Qualifications for Application Coordinator Associate Roles:

Education: Baccalaureate degree in Business Administration, Information Technology, Computer Engineering or Clinical studies. A GPA of 3.5 or better.

Certifications: Required to complete and pass certification in assigned EPIC application

module(s) within 120 days of employment in this role.

Experience:

Work experience in a professional environment as obtained through an internship or fellowship program.

Preferred Job Qualifications for Application Coordinator Associate Roles:

  • Knowledge of implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization as obtained through the candidate’s field of study.
  • Knowledge of the current healthcare environment as obtained through the candidate’s course of study is preferred.

Knowledge, Skills, & Abilities (KSA’s):

  • Ability to handle analysis, design, system configuration and testing tasks at a basic level of complexity.
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing priorities
  • Uses critical thinking skills for assigned tasks
  • Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design.
  • Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project.
  • Demonstrated knowledge of project management principles as obtained through the candidate’s field of study.

Required Job Qualifications for Application Coordinator I Roles:

Education: Baccalaureate degree, education or health related field with educational courses.

Professional certification(s) and/or related experience beyond minimum training experience

qualifications may substitute for formal education requirement on a two years’ experience-for-one year

education basis.

Experience:

  • One year operational experience in a clinical or healthcare business operations setting or one year experience in Information Technology.
  • General understanding of the work flows in clinical or healthcare business operations.

Preferred Job Qualifications for Application Coordinator I Roles:

  • Interface Engine development, Epic Bridges
  • InterSystems Ensemble, HealthShare, HealthConnect, Cache, ObjectScript
  • FHIR, HL7v2
  • Network administration or support
  • C#, PowerShell, Java, JavaScript, SQL
  • Unix/AIX, Windows administration or support
  • REST, SOAP, WSDL, XML, JSON, ASP.NET

Knowledge, Skills, & Abilities (KSA’s):

  • Ability to handle analysis, design, system configuration and testing tasks at a low level of complexity.
  • Ability to incorporate policies, procedures, and specific clinical practice and/or business processing needs into information systems training
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
  • Uses critical thinking skills regarding use of the clinical/business operations software applications
  • Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design.
  • Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project desirable.
  • Demonstrated expertise in technical design techniques for related software applications.
  • Demonstrated knowledge of project management principles as they relate to assigned tasks.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

APPLY

Learn More About
Johns Hopkins Medicine.