Our pre-employment assessment is changing as of 10/29. If you are applying to newly posted positions, you will need to take the revised assessment.

Job Details

Epic Application Coordinator Sr Level (Willow Inpatient)

Requisition #: 200524
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Dec. 10, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

IT@JH Epic Application Coordinator-Senior

Johns Hopkins Medicine has FIVE levels to its Application Coordinator roles. This enriching and rewarding career opportunity was created to fit a variety of skill sets and talents across IT, Clinical, and Business areas that support our medical communities.

This position represents an opportunity to join our Epic Willow Team at one of the three levels described below.

General Position Summary:
The Application Coordinator (AC) participates in the development and design of the application(s) for which the AC is responsible and is required to gain an in-depth knowledge of the assigned Epic module(s). The Willow team builds and maintains the pharmacies and medications in Epic. Our team works daily to implement system changes to support the safe and effective use and distribution of medications throughout the health system. The rapidly changing medication-related configuration requires fast learning, ability to manage multiple priorities, and excellent customer service skills. Experience in Epic, pharmacy, or other healthcare settings is a plus.

  1. Demonstrates proficiency in understanding computer systems, applications and interfaces.
  2. Demonstrates proficiency in data gathering techniques and the ability to design and communicate systems solutions to user issues and problems of medium complexity.
  3. Demonstrates an intermediate understanding of the relevant clinical and/or business operation functions.
  4. May require specialized knowledge in a specific application/module/computer system.
  5. Creates detailed work-related specifications, system design documentation, procedures, process flows, data flows and project and change management plans.
  6. Communicates effectively with users and colleagues. Conducts regular day-to-day communication with JHM teams and vendor’s installation team.
  7. Demonstrates proficient degree of analytical skills.
  8. Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives.
  9. Works as a member of a specific application team as well as with other application and technical teams.
  10. Responsible for developing and documenting the internal procedures that will be used in conjunction with applications.
  11. Demonstrates advanced proficiency with complex projects in creating detailed documentation, including system design documentation, procedures, process and data flows, , project plans, and recommendations for system enhancements and replacements.
  12. Demonstrates advanced interpersonal skills to effectively interface with department heads, University, Hospital and Health System personnel, vendors, and consultants, to lead projects. Able to effectively communicate and interact with staff.
  13. Leads and mentors lower level AC’s in the development, implementation, and problem resolution of an application through planning, scheduling, assigning, coordinating, and reviewing tasks performed by project team members. May provide input to the yearly performance evaluation of staff.

Required Job Qualifications for Application Coordinator II-IV Roles:

Education:

Baccalaureate degree, education or health related field with educational courses. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years’ experience-for-one year education basis.

EPIC Certifications:

Required to complete and pass certification in assigned EPIC application module(s) within 120 days of employment in this role.

Experience:

Application Coordinator II

  • Two years operational experience in a clinical or healthcare business operations setting or two years’ experience in Information Technology.
  • General understanding of the work flows in clinical or healthcare business operations.

Application Coordinator III

  • Three years operational experience in a clinical or healthcare business operations setting or three years’ experience in Information Technology.
  • General understanding of the work flows in clinical or healthcare business operations.

Application Coordinator IV

  • Five years operational experience in a clinical or healthcare business operations setting or five years’ experience in Information Technology.
  • General understanding of the work flows in clinical or healthcare business operations.

Preferred Job Qualifications for Application Coordinator II-IV Roles:

  • Experience with implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization.
  • Epic certification in the module(s) being represented.
  • Experience in Epic installations.
  • Knowledge of the current healthcare environment.
  • Experience in developing business and/or clinical workflows related to the assigned application module.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

APPLY

Learn More About
Johns Hopkins Medicine.