International Financial Coordinator
Requisition #: 204883
Location: Johns Hopkins Medicine International, Baltimore, MD 21201
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Jan. 22, 2020
Johns Hopkins employs more than 20,000 people annually across our health system. Upon joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join an employer that is a leader and innovator in the healthcare field.
Foreign language proficiency preferred (Arabic, Mandarin, or Spanish)
As a primary contact for all financial matters pertaining to international patients, the International Financial Coordinator is responsible to support the daily financial operations of the International Patient Services Division, coordinating financial information with employees at all levels of the organization. In order to provide a high level of customer service, this position requires a substantial level of interpersonal skills. Directly reporting to the International Finance Supervisor, the individual in this role acts as a liaison between international patients and the Johns Hopkins Medical Institutions by financially screening and educating international patients following the department protocols. Primary responsibilities include, but are not limited to: issuance of financial clearance to appropriate department staff via Webex; pre registration and coding international patients into multiple internal systems; accounts receivable and collection of deposits via cash, check or credit card; creation of estimates; correspondence with foreign referral sources to obtain authorizations for services; correspondence with insurance companies for verification of benefits, updates of insurance coverage; keeping international administrative staff and clinics informed throughout the approval process. Additional duties may include serving in an administrative capacity, receiving inbound contacts (calls, emails, faxes, etc.) from patients, physicians and staff. The International Financial Coordinator works in a team oriented environment and positively promotes teamwork and collegiality across all levels of staff.
Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.
Johns Hopkins Medicine.