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Job Details

LAN Administrator II

Requisition #: 576003
Location: Johns Hopkins Health System, Baltimore, MD 21201
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: Sept. 7, 2022

Req#576003 LAN Administrator II

On-Site (Monday-Friday, 8:30-5)

Johns Hopkins @ East Baltimore

855 N. Wolfe Street

Rangos Bldg, Suite 600

Baltimore, MD 21209

Responsible for administration, testing, maintenance, performance, implementation, security and support of various departmental LAN platforms, including the installation and testing of new software, operating systems, servers (which are computer program/programs that provide services to other computer programs (and their users) in the same or other computers), related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment. Analyze user needs in the computing device (e.g., desktop, mobile devices, etc.) environment and make recommendations for products and services that meet those needs. Contribute to ensuring that the integrity of the device environment is maintained in an efficient and cost-effective manner. Responsible for delivery, moving and installing devices and related software as well as device inventory. This position may be required to assist with on call work based on the business needs of the department.

Works with minimal guidance and direction. Prioritize and perform tasks independently with regular process updates. Participates in segments of projects and leads standalone projects (i.e., single person projects). Device management complexity is typically at an intermediate level. Demonstrate ability in technology and/or understanding of the business/clinical/education/research process. Build and maintain relationships through positive interactions. Demonstrates ability to provide good customer service. Tasks are moderately complex (i.e., working with multiple devices, or integrated software, or software that affects multiple customers).

The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

ANALYSIS and DESIGN
INSTALL, CONFIGURE, MAINTAIN
TROUBLESHOOT
DOCUMENTATION/PRESENTATION
RELATIONSHIP MANAGEMENT

Two years college course work. Additional experience can be substituted for education.

Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.

Three years related experience. Additional education can be substituted for experience.

Knowledge, Skills, & Abilities (KSA's):
1. Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
2. Must demonstrate strong critical thinking and analytical reasoning skills.
3. Ability to work on multiple priorities effectively.
4. Ability to prioritize conflicting demands.
5. Ability to execute assigned project tasks within established schedule.
6. Ability to work collaboratively in a team environment.
7. Ability to communicate effectively in the service of users and colleagues.
8. Writes and communicates clearly and concisely.
9. Possesses sound documentation skills.
10. Ability to maintain confidentiality
11. Must demonstrate exemplary customer service skills.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

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