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Job Details

Manager Client Computing

Requisition #: 420107
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Manager/Supervisor
Work Shift: Day Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: Oct. 5, 2021

Join an amazing healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Manager, Client Computing

Requisition #: 420107

Location: Johns Hopkins All Children's Hospital, 500 6th Ave., South, St. Petersburg, FL 33701

Shift: Full Time (40 hours), Day Shift, 8:30 am - 5:00 pm

Position Summary:

The Manager, Client Computing reports to the Director within the IT@JH Client Technology Solutions (CTS) organization and is responsible for the development and ongoing support of client devices within the Johns Hopkins environment. The Manager, Client Computing works with application development managers, other infrastructure support teams, LAN Administrators, Client Specialists, and other leaders within CTS to ensure that the most effective and efficient means for managing LANs is integrated into the environment. This position ensures that centralized processes are designed based upon customer requirements and in conjunction with customer input, including automated data and software distribution mechanisms, distributed security products, network back-up mechanisms, hardware and software asset management capabilities, etc. The role determines the requirements for end user training programs, provides leadership, motivation, and direction to staff, builds teamwork, and fosters staff cohesion and establishes and monitors project schedules and ensures adherence to work deadlines.

Other responsibilities include holding staff accountable for meeting service levels associated with requirement developed through the various methods outlined, participating in planning and effectively communicates goals and objectives and allocates resources to accomplish goals and objectives through staff.

Education:

Bachelor's degree in a related dtechnical field. Additional experience may be substituted for education

Work Experience:

  • Minimum of six- years of experience with the integration aspects of desktop computing devices and software across large scale networks comprised of multi-vendor hardware and software platforms, and various mainframe host processors.
  • Minimum of one-year prior management experience or two years prior experience leading projects or cross-functional teams.
  • Previous Health Care experience is desired.
  • Knowledge of Hopkins LAN environment preferred

Knowledge/Skills:

  • Excellent written and verbal communication skills and a positive customer service attitude.
  • Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines.
  • Demonstrated experience dealing with a diverse customer set with differing goals and the ability to pull customer needs together into a strategic plan.
  • Knowledge of networking technologies and client applications software.
  • Knowledge of Microsoft Windows and/or Apple OSX operating systems.
  • A strong technical understanding of networking protocols and technologies, Microsoft Windows Operating Systems, Apple OSX/iOS, PC software setup and installation, software distribution and management products, and client device hardware connectivity.
  • Strong understanding of LAN network operating systems and connectivity issues
  • Excellent understanding of current and emerging technologies, operating systems and connectivity issues.
  • Excellent written and verbal communication skills and a positive customer service attitude.
  • Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines.
  • Prior experience leading other initiatives related to strategic LAN and/or workstation products working as a project leader or an alternative leadership role.
  • Specific experience working with development efforts involving Web based technologies is desired.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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