Our pre-employment assessment is changing as of 10/29. If you are applying to newly posted positions, you will need to take the revised assessment.

Job Details

Network Engineer I-Telecom Systems

Requisition #: 184782
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Oct. 14, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

This position is required to work at various Johns Hopkins locations throughout Maryland and Washington, D.C. The Network Engineer I position is responsible for the replacement of defective telephone switching equipment that our patients, clinical staff, security and administration need to keep our business functioning. This position also manages all of the Uninterrupted Power equipment as all Johns Hopkins buildings. The Network Engineer I is on-call to handle out of hours maintenance issues. They work with various vendors on many different types of Information Technology equipment such as servers, PC's, data switches and fiber optic cables. As port of the Utility LLC, this position is funded via the telephone rate model.

Job Qualifications and Experience:

  • Knowledge of Uninterruptable Power Supply technology. Including SNMP cards.
  • Knowledge of Eaton Powerware, Power Monitoring Software
  • Knowledge of Avaya PBX CM 6.3 or higher, Session Manager and System Manager, ASA, CMS, provisioning and maintenance.
  • Knowledge of XMedius (AVST) Voice Mail system technology
  • Knowledge of Extreme data switching. Switch replacement
  • Knowledge of Avaya digital, analog, H323 and SIP telephones
  • Knowledge of Fiber Optic technologies. (Multi-mode and single mode) cables and patch cables.
  • Availability to work off hours during project.
  • Availability to work “On Call” tours.
  • Availability to work at off site locations. (Maryland and Washington DC)
  • Can drive personal car to offsite locations when necessary.
  • Can run copper or fiber optic cables when necessary.
  • Understand PC’s and can load software.
  • Understands, AVST client, ASA Client, CMS Client, MS Word, MS Excel, MS Visio/MS PowerPoint
  • Understands how to trouble shot a data connectivity issue.
  • Knowledge of ISDN PRI service and how to maintain
  • Knowledge of ISDN BRI service
  • Knowledge of PBX trucking
  • Knowledge of Bascom system and device management
  • Knowledge of Avaya SIP technology

Physical Requirements:

  • Walking throughout medical centers
  • Lifting and moving ladders, tools, phones, furniture
  • Working under desks
  • Working on ladders
  • Working in confined spaces
  • Working in Telecom rooms
  • Driving to remote locations
  • Parking and walking from garages/parking lots to buildings
  • Punching down wires/cross connects,
  • Working overhead
  • Working programing ASA
  • Using hand tools
  • Installing PBX cards
  • Packing and unpacking equipment
  • Closing Service Now tickets
  • Speaking with clients face-to-face and via telephone
  • Installing phones
  • Lifting boxes of wire
  • Climbing in out out of half door closets
  • Working in overwhelming heated areas
  • Kneeling down for long periods of time terminating telecom blocks
  • Pushing and pulling handcarts
  • Squeezing behind and overtop furniture.

Required Job Qualifications

  • Bachelor’s degree required, Additional experience may substitute for education.
  • Minimum of 2 years related experience. Additional education may substitute for experience.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


Learn More About
Johns Hopkins Medicine.