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Job Details

Nutrition Assistant (20 hrs)

Requisition #: 188456
Location: Johns Hopkins Hospital/Johns Hopkins Health System, Baltimore, MD 21201
Category: Support Services (Services/Trades)
Work Shift: Rotating Shift
Work Week: Limited (20 - 29)
Weekend Work Required: Yes
Date Posted: June 24, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Position Summary:

Reports to the Nutrition Assistant Supervisor. Works independently and implements the nutrition care plan as ordered by the physician and as planned by the clinical dietitian.

Knowledge:

Must be able to read and follow precise instructions. Must be able to comprehend Hospital diets and menus. Requires knowledge of Nutrition computer software and systems.

Education:

Requires high school diploma or equivalent.

Work Experience:

A minimum of 1 years’ customer service or call center experience in a hospital or healthcare environment is preferred.

Shift:

Rotation, Limited (29 hours)

5:30 am – 9:00 pm

Non-Exempt

Work Location:

JHH, 600 N. Wolf Street Baltimore, MD 21287

Skills:

Requires excellent customer service skills to interact with medical staff, patients, family, and other Hospital employees.

Requires strong basic math skills and reading comprehension.

Requires analytical ability to determine patient adherence to nutritional plans and dietary restrictions.

Ability to learn and operate general office equipment.

Must be proficient with personal computers and be able to utilize the department software programs.

Requires flexibility to cross-train and subsequently cover multiple teams.

Required Licensure, Certification:

None

Working Conditions:

Works in normal patient care areas with no physical discomfort due to noise, dirt, dust, temperature.

Work requires standing and walking.

Work involves sitting at a computer monitor and using the computer mouse and key board for extended period of time.

Work produces a high level of mental fatigue due to interactions with patients and families to resolve complaints/grievances.

Work involves possible exposure to communicable diseases, hazardous materials, and pharmacological agents with little likelihood of harm if established health precautions are followed.

Work involves honoring all reasonable requests made by the supervisor and/or clinical dietitian, which may be outside of normal duties to ensure patient satisfaction.

Ability to lift 20 pounds or more.

Work involves answering patient phone calls for extended period of time.

Johns Hopkins is a Smoke – Free campus.

Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.

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