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Job Details

Patient Relations Coordinator

Requisition #: 213503
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Jan. 17, 2020

POSITION SUMMARY:

Patient Relations Coordinator serves as a liaison between patients, families, visitors and hospital staff, by providing a positive atmosphere, answering questions and directing inquiries to the correct destinations. Responsible for providing badges to all visitors to the hospital. Responsibility in issuing badges includes verifying the patient is on the patient directory, having any clergy, caseworker, teacher sign into the visitor log book. Responsible to ensure that any vendor entering in the facility has logged into the vendor software as well as calling the department the vendor is going to before allowing access to the facility. Delivers mail to patient rooms and logs the delivery of mail in the delivery log book.

Hours: 7:30am-4:00pm

Location: St. Petersburg, FL

QUALIFICATIONS:

  • High School Diploma, GED, Certificate of Completion or equivalent achievement
  • 1 year customer service experience
  • Computer literacy
  • Customer service skills

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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