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Job Details

Patient Safety Associate

Requisition #: 190598
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category: Non-Clinical Professional
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Aug. 21, 2019

Johns Hopkins Health System employs more than 20,000 people annually. When joining the Johns Hopkins Health System, you became part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. Great careers continually advance here.

POSITION SUMMARY:

The Patient Safety Associate is a member of the patient safety team supporting patient safety efforts throughout Johns Hopkins All Children’s Hospital. Primary responsibilities include: reviewing near misses and adverse events submitted to the organization’s voluntary event reporting database, obtaining data from other systems to investigate and validate events, performing event trend analysis and presenting to groups using a clinical and operational lens and advanced qualitative and quantitative analytic skills. This position serves a critical role in educating new users, configuring, and troubleshooting the adverse event reporting database. This position also presents educational programs on adverse event reporting and the science of safety and high reliability.

KEY ACCOUNTABILITIES:

  1. Review and investigate patient safety hazards and events by reviewing near miss and adverse event data submitted to the organization’s electronic database in a timely manner while prioritizing events for investigation considering not only harmful events, but the potential for harm and populations impacted.
  2. Works with clinical and operational departments as necessary to resolve patient safety concerns by review of policies and developing education on new policies and system changes; facilitates resolution of safety hazards considering local, departmental, organization or industry-level fixes while encouraging resolutions that utilize stronger error proofing strategies and mitigate the impact of human error.
  3. Supports a learning environment by encouraging the use of just culture principles when responding to events helping departmental managers balance human error with accountability for patient safety; uses trends identified by internal and external organizations when identifying and interpreting safety hazards.
  4. Leads and participates in interdisciplinary patient safety committee meetings at a hospital and health system level; maintains complete and accurate records of committee activities.
  5. Identifies, tracks and trends significant issues and accurately identifies and prioritizes cases for committee review.
  6. Assists in addressing patient safety issues presented to Patient Safety Department; consistently demonstrates the ability to help other departments resolve safety concerns; configures and troubleshoots the adverse event reporting database; always demonstrates sensitivity to staff involved in patient safety events and works to resolve issues by sharing peer support resources with staff who have been involved in a medical error.
  7. Drafts materials for and presents in in-service education as requested; educates new users and safety leaders on adverse event reporting and the science of safety.
  8. Supports data protections and integrity and maintains all required trainings for data integrity; educates about policies for data protections and applies policies in practice.

QUALIFICATIONS:

  • Bachelor’s degree required. Master’s degree strongly preferred.
  • Must have a high level of clinical and healthcare operations knowledge necessary to review and respond to complex patient safety hazards. Knowledge in medical records such as Epic and/or Cerner. A working knowledge to managing event reporting databases is preferred.
  • Ability to interact effectively and respectfully with others; gain and apply skills, knowledge and expertise; achieve value-added outcomes that meet or exceed others’ expectations; manage and mentor diverse groups toward the accomplishment of established goals; Established track record of utilizing managerial, communication. and analytical skills to plan and implement problem-solving approaches for a group of executive level decision makers
  • A minimum of five (5) years of relevant clinical experience, risk management, quality, or patient safety experience is required. Experience leading patient safety efforts or safety data analysis is preferred.

PHYSICAL DEMANDS:

  • ___x__ Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.
  • _____ Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.
  • Further physical demands

WORK ENVIRONMENT:

  • There is little exposure to hazardous working conditions.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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