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Job Details

Patient Service Coordinator

Requisition #: 1775
Location: Johns Hopkins Intrastaff, St. Petersburg, FL
Category: Clerical and Administrative Support
Work Week: Temporary Full Time
Weekend Work Required: No
Date Posted: July 22, 2019

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service.  Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.


The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter.  Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins.  Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.


High school diploma or equivalent.

Knowledge of business, insurance and/or medical terminology and and excellent comman of English grammar and spelling.

Ability to interact successfully with the public.  Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal compusur in high stress situations.

Ability to demonstrate and convey a favorable image of the organization and to confirm to proper standard of professional dress, attitude and demeanor.  Ability to demonstrate a high level of interpersonal skill required to interact with patients, families/visitors and clinical staff.

Ability to perform with a high degree of accuracy and with meticuous attention to detail.


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