Patient Service Coordinator III
Requisition #: 196462
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Oct. 17, 2019
The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.
JHH 600 N. Wolfe Street
8:30 am to 5pm
This position will work every other Saturday from 9:00 am to 5:30 pm. When a weekend is required the PSC will have a day off during the week.
Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling.
High school diploma or equivalent.
PSC I - six months
PSC II - six months to one year
PSC III - one year
The Patient Service Coordinator must have the ability to proficiently operate PC’s and PC applications.
Assessments are required for :Typing 30 wpm; data entry 5000-7000 keystrokes with ≤10% error rate; following directions with 80% success rate.
Required Licensure, Certification:
EPIC certification required within 90 days. Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12 week medical terminology course with grade of 70% within first year of employment to maintain position.
Johns Hopkins is a Smoke – Free campus.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Medicine.