Patient Service Coordinator III

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Location: 110 W. Timonium Road, Lutherville , MD 21093

Shift:

Full Time (40 hours)

Day Shift; 8:00am - 4:30pm

Non-Exempt; Pay Grade: NE

Position Summary:

The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. It is important this this employee provides friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration, and billing systems, the patient coordinator will need to be proficient with supporting computer systems.

Education:

High School Diploma or equivalent

Work Experience:

One (1) year of related experience.

Knowledge:

Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling.

Skills:

Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.

Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.

Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.

Ability to proficiently operate PC’s and PC applications.

Must pass Typing and Following Instructions Assessments to qualify.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.