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Job Details

Systems Engineer

Requisition #: 186984
Location: Johns Hopkins Hospital/Johns Hopkins Health System, Johns Hopkins Hospital/Johns Hopkins Health System, Baltimore, MD 21201
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: June 14, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Position Summary:

The Systems Engineer provides the rigorous, comprehensive approach and means to assess, develop, validate and manage a complex, operational system. The system of interest is the system of systems required to eliminate preventable harm and improve patient outcomes. These systems include human factors, processes, technology and information spanning the delivery and documentation of patient care to the transmission and analysis of data used to measure the safety and quality of care. The Systems Engineer's role is to achieve the integration, precision and efficiency in systems from patient care to external transmission to assure the external analysis of transmitted data accurately measures the excellent care provided.

The Systems Engineer develops a deep technical understanding of these systems and component elements. Documents the concept of operations, functional requirements and interfaces. Monitors and assesses the operation of the systems by developing operational telemetry and data reports to analyze performance data. Develops system design changes to improve reliability and efficiency. Works independently and in collaboration with interdisciplinary teams to implement system improvements. Manages projects, leads teams and working groups as required. Facilitates the prioritization, efficiency and evaluation of the work of other team members through the development and provision of technology tools and data reports. Other duties and responsibilities as assigned.

The Systems Engineer reports directly to the JHHS/JHH and Armstrong Institute Senior Director of Systems Engineering and Mission Assurance. Prepares comprehensive and accurate project plans, status reports, presentations, and decision packages with evidence-based, risk-informed recommendations for decisions by the Senior Director and other leaders.

Knowledge:

• Systems engineering

• Data science, information systems, data analysis

• Verification and validation

• Data quality

• Process improvement

• Risk management

• Technical and quality management system standards (e.g. ISO, IEEE, ANSI)

Education:

Bachelor’s degree required (Master’s or PhD preferred) in systems engineering; various fields of engineering, physical sciences or applied mathematics; computer or data science; or similar technical fields. Additional training preferred in systems engineering, data analysis, quality assurance, technical management, and process improvement.

Work Experience:

Five to ten years of experience applying the skills described above is preferred. Will consider less than five years’ experience for candidates with strong academic credentials, highly relevant knowledge and skills. Personal computer, MS Office, Visio or Omnigraffle, Tableau, SQL, Python, R, Epic, HDM, other system and data visualization and analysis tools.

Shift:

Days, Full Time (40 hours)

8:00 am – 4:30 pm

Exempt, Pay Grade: NR

Work Location:

JHH, 600 N. Wolf Street

Skills:

· Analyze complex data sets, produce data reports, and present data in an easily understood format.

· Solve problems, creatively analyze and improve processes and systems.

· Methodically investigate and objectively assess system design and performance

· Trace and visualize workflow and data flow in a detailed, authoritative manner.

· Verify and validate documentation and data.

· Consult with subject matter experts and develop effective corrective and preventive actions.

· Manage projects, develop and track action items, drive timely results and sustainability.

· Communicate effectively in verbal presentations to leadership.

· Produce professional written reports with accuracy and timeliness

· Utilize and instruct others on systems engineering and quality improvement tools (e.g. fish-bone diagrams, flow-charting, pareto analyses, decision trees).

· Applying reliability and event analysis tools (e.g. Root Cause Analysis, Failure Modes Effects Analysis)

· Execute small tests of change, building small tests of change into implementation, spreading changes across the larger organization, and sustaining change over-time.

· Work with front-line staff (people who touch the work process) to analyze problems, gain support, test changes, efficiently measure results, and implement changes.

· Use personal leadership skills to solve problems where one does not have formal authority

.

Required Licensure, Certification:

INCOSE or other systems engineering and computer science related certifications preferred, but not required.

Working Conditions:

1. Requires walking, standing, and sitting for long periods of time.

2. Requires constant attention to detail, reading of medical records, and meeting deadlines.

3. Works in an environment where there is some discomfort due to dust, noise, temperature.

4. Must be able to work in clinical areas including operating rooms.

Johns Hopkins is a Smoke – Free campus.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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