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Job Details

Revenue Cycle Supervisor, Credits

Requisition #: 186694
Location: Johns Hopkins Hospital/Johns Hopkins Health System, Baltimore, MD 21201
Category: Leadership
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: May 29, 2019

Johns Hopkins employs more than 20,000 people annually across our health system. Upon joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join an employer that is a leader and innovator in the healthcare field.

Reporting to the Revenue Cycle Manager-Credits, this position is responsible for providing supervisory oversight to the employees responsible for all credit balance processing and refund activities for both inpatient and outpatient accounts for multiple hospital entities while empowering, coaching, providing guidance, and leading by example. In addition to supervisory responsibility, incumbent is responsible for handling difficult situations and/or unique issues.

This position is responsible for establishing relationships at all facilities and be familiar with each institution's computer environment and payer contracts.

Skills:
•Requires proven analytical ability and organizational skills necessary to organize/assess information and provide recommendations based upon data analysis.
•Requires basic business process improvement skills.
•Requires ability leadership and mentoring skills necessary to provide support to work group and promote employee development.

Other Required Skills:
•Organizational skills to organize projects to reach predetermined goals.
•Excellent interpersonal skills in dealing with employees, co-workers, management, other Health System hospital employees, and patients.
•Ability to communicate clearly and concisely, verbally, and in writing.
•Analytical ability to assess and disseminate detailed information.

Full Time (40 hours)

Day Shift Flexible to Flexible

Keswick, Baltimore, MD

Associates Degree in Accounting, Business Administration, Health Administration, Finance, or related field or 4 years of leadership experience in hospital receivables. Bachelor's Degree in Accounting, Business Administration, Health Administration or Finance is preferred.

•A minimum of four years healthcare and hospital receivable experience with a large academic medical center or health system.
•Two years' experience in a supervisor and/or leadership role.
•Experience in using team building and quality management concepts to positively influence the work environment.

Works in normal office environment where there is little discomfort to due to the extremes of heat, dust, noise, temperature and the like

Pay Grade: ME

Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.

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