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Job Details

Sr. Systems Administrator

Requisition #: 370984
Location: Johns Hopkins Health System, Baltimore, MD 21201
Category: Information Technology
Work Week: Full Time
Weekend Work Required: No
Date Posted: Aug. 2, 2021

SR SYSTEMS ADMINISTRATOR

REQUISITION ID 370984

Currently Remote

GRADE: I8

Position Summary:

The Sr. Systems Administrator is responsible for administration, configuration, scripting, maintenance, performance, implementation, security and support of various departmental and components of enterprise wide platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment. Conducts systems performance evaluations, monitoring, patch management and security evaluations. Analyzes user needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and m akes recommendations for products and services that meet those needs. Ensures that all systems environments are maintained in an efficient and cost-effective manner. Project scope can span an entire department, division, or enterprise-wide level. For enterprise-wide level typical projects impact the broader customer base of Johns Hopkins and its most mission critical systems. Projects often require interaction with various departments and teams both within and outside the department.

Job Scope:

The Sr. Systems Administrator will support delivering Windows desktop and mobile device management (MDM) solutions utilizing various systems management tools to support customers throughout the Johns Hopkins enterprise. The scale is supporting systems management functions across the Hopkins enterprise with a potential scope of 50,000 client systems or more. This includes all Hopkins University and Hospital affiliates, including international locales. This position will work with staff and Managers to administer endpoint software distribution, mobile device deployments and other desktop endeavors. The candidate should have at least 1-2 years’ experience or familiarity with at least one Mobile Device Management (MDM) Tool (Microsoft Intune, AirWatch, etc.), Microsoft SCCM Administration or other Windows desktop administrations tools such as LAN Desk. The candidate should also have at least 1-2 years of end user support experience with Windows OS, Apple Mac operating systems and Apple iOS andor Android devices. The candidate should have knowledge of Active Directory (AD), Command-Line, VB, and/or PowerShell Scripting, and endpoint client troubleshooting and also serve as an escalation point for mobile device management and Window desktop issues within the enterprise.

Under limited guidance, responsible for full life-cycle of small to medium sized moderately complex projects. Demonstrate strong ability in technology and/or strong understanding of the business/clinical/education process. Build and maintain client relationships through positive interactions. Small and medium projects typically are applications/systems with 21-500 concurrent users requiring uptime commensurate with divisional/entity, research, education, or business systems. Impacts of outages will cause disruption such as implementation of downtime procedures and disruption of business/education/research operations. Disruptions may be mitigated by manual workarounds and/or can await recovery.

Education:

Bachelor’s degree. Additional experience can be substituted for education.

Work Experience:

Three years related experience.

Shift:

Full Time, Day Shift (40 hours)

8:30 am - 5:00 pm

Exempt, I8

Location:

JHH, 5801 Smith Ave., Davis Bldg., Suite 3110 Baltimore, MD 21209

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

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