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Job Details

Supervisor Clinic and Outpatient Coding

Requisition #: 188049
Location: Johns Hopkins Hospital/Johns Hopkins Health System, Baltimore, MD 21201
Category: Manager/Supervisor
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: June 17, 2019

Johns Hopkins Health System employs more than 20,000 people annually. When joining the Johns Hopkins Health System, you became part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. Great careers continually advance here.

Position Summary:

The Coding Supervisor- Clinic & Outpatient Coding under the direction of the Manager, Clinic & Outpatient Coding, is responsible for providing daily operational oversight of the Clinic & Outpatient Coding Specialists for the Johns Hopkins Health System. The Coding Supervisor- Clinic & Outpatient Coding serves as the immediate supervisor and coding authority for the Outpatient Coding Specialists, and is required to maintain coding, abstracting, and knowledge of CMS’s HOPPS reimbursement methodology, CPT/ HCPCS coding methodologies, as well as Maryland’s HSCRC requirements at a level that exceeds that of the Clinic & Outpatient Coding Specialists. This position will provide leadership to support the goals of the Outpatient Coding Division of accurate code assignment, timely billing, and accurate reimbursement.


Ability to demonstrate in-depth knowledge of current coding classification systems, concepts, practices, compliance, and policies related to Outpatient Coding. Able to lead Coding practices across multiple facilities and apply coding and reimbursement differences, as governed by state and federal regulations.


Associate’s degree in Health Information Management with the required credentials, or work experience equivalent to two years of HIM Coding leadership experience, for one year of education experience, i.e. 8 years.

Work Experience:

Minimum of three to five (3-5) years of supervisory experience in Health Information Management and Coding. Expert knowledge of current coding classification systems. Prior work experience must include project and/or management experience in a highly automated revenue cycle environment, with demonstrated experience managing Outpatient Accounts Receivable and DNFB. Must demonstrate team-building experience, and process improvement concepts, to positively influence the work environment.


Day, Full Time (40 hours)

8:30 am – 5:00 pm


Work Location:



Provides supervision and oversight for a high quality coding program to meet the minimum required coding quality accuracy of 95% or higher, while maintaining financial expectations for DNFB.

Experience and knowledge of ICD-10 Diagnosis Coding, CPT/HCPCS Coding and Coding Modifiers

Serves as an expert coding resource for all Outpatient Coding Specialists.

Manages all relevant EPIC & 3M HDM coding work queues daily and distributes work to Outpatient Coding Specialists to ensure timely coding and billing.

Assists with the development and delivery of ongoing education related to coding guidelines, coding updates, software updates, coding and billing compliance, and regulatory updates.

Assists with the development of new hire orientation and initial training

Assists with productivity analysis, on-going quality review results analysis, and follow-up education for new and existing Outpatient Coding Specialists.

Assists in the monitoring of outpatient coding performance standards to ensure the highest level of coding accuracy for revenue cycle activities associated with Outpatient Coding

Coaches and supports individual performance, which impacts division and organizational performance

Applies employee engagement strategies to increase employee engagement and retention

Provides regular feedback to Outpatient Coding Specialists to ensure high quality of all performance indicator benchmarks, as outlined in the performance monitoring program

Assists with holding employees accountable for individual performance metrics

Coordinates and supervises work assignments using the Electronic Medical Record work queues.

Approves or denies requests for time off, to ensure levels of staffing support established goals, and maintains schedule to reflect adequate staffing

Maintains, calculates, and reports bi-weekly attendance of Outpatient Coding Specialists for payroll and personnel purposes.

Maintains routine communication with coding staff to inform of department operational updates, coding updates, and/or procedural changes.

Provides regular updates to Coding Manager regarding individual and team performance, concerns related to process and technology, and ideas for improvement

Required Licensure, Certification:

RHIA or RHIT and CCS credential required.

Working Conditions:

Works in a normal office environment.

Johns Hopkins is a Smoke – Free campus.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


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