Supervisor Environmental Care (10:30 p.m. - 7 a.m.) some wknds required
Requisition #: 324691
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD 21201
Work Shift: Night Shift
Work Week: Full Time
Weekend Work Required: Yes
Date Posted: April 13, 2021
Reporting to the Assistant Director and/or the Manager of Environmental Care, the Supervisor is responsible for delivering quality and reliable services to the JHBMC community that includes patients, families, health care providers, researchers, staff and visitors. The Environmental Care Supervisor is responsible for developing daily priorities to achieve departmental objectives and goals and to support the programmatic and fiscal strategies for the department. Ensures that performance standards meet the service expectations of a broad client base, monitors productivity, tracks progress and customer satisfaction, and maintains effective communications with clients and stakeholders. Ensures work quality and performance in compliance with Departmental and Hospital standards, procedures and policies; the collective bargaining agreement; and local, state and federal codes. Utilizes quality as-surance tools effectively to ensure a consistently high level of cleanliness (i.e. checklists). Provides excellent customer service to patients, families and staff. Works with staff to improve HCAHPS and Press Ganey scores and strives to meet and surpass Hospital goals for HCAHPS. Works with staff to ensure consistently high cleanliness scores (i.e. Dazo) coordinates the development, implementation, and maintenance of programs, routines and schedules. Plans, schedules, assigns, directs and supervises the work performed by bargaining unit staff. Works closely with other Facilities staff members to ensure a well-coordinated provision of environmental services. Supports safety programs for the continual maintenance of a safe work place and a safety conscious staff. Directly supervises staff in the delivery of programs necessary to maintain clean facilities in the most efficient and effective manner. Participates in the hiring, training, evaluation, and termination of staff as required. Evaluates and makes recommendations on equipment, supplies and procedures. Ensures that all activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Performs other related duties as required. This work is performed under limited supervision.
Requisitions of in-house stock materials.
Requests purchase of non-stock items, equipment, and vendor services. Amounts vary and are usually charged to departmental cost center, but may be subsequently allocated otherwise.
Effectively uses resources within control.
Participates in the development of cost center annual operating budget.
Manages labor resources (i.e. approving overtime, unpaid leave, etc.) to meet the operating and fiscal goals of the department.
Authority/Decision Making Level:
Makes decisions as required to ensure department is operating within department policies and procedures.
Makes decisions based on industry practices and direction given by Manager, as appropriate for the scope of this position.
Plans, schedules and estimates the materials, labor and vendor services required to perform work requests outside of routine services.
Prioritizes and organizes work to meet changing needs.
Recommends and participates in departmental cleaning operations development, improvement, and implementation as it relates to current/anticipated workload.
Has responsibility for hiring, managing and terminating assigned staff.
Performs routine quality assurance assessments, and annual performance reviews, mentors and guides staff too effectively and consistently performed assigned responsibilities; trains staff to perform job functions and to ensure compliance with regulatory and departmental requirements; mentors staff in career development; enforces Hospital and departmental procedures and policies consistently and fairly.
High School Diploma/GED
Five years of environmental services operations or related work experience in a unionized, multiuse facility environment is required. 1 year of demonstrated leadership or supervisory experience required. 1 year of experience in a healthcare environmental care services environment preferred
Night Shift, Full Time (40 hours)
10:30 pm - 7:00 am
Some weekend work required
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Medicine.