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Job Details

Epic Systems Security Engineer

Requisition #: 188411
Location: Johns Hopkins Hospital/Johns Hopkins Health System, Baltimore, MD 21201
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: July 6, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Position Overview: Position is responsible for ensuring end users have the proper access to an EMR, including the ability to run reports. The position will work with application teams, vendors and end users to ensure appropriate access for their job role.

Describe the position’s roles & interactions: The position will work with internal and external customers. The position needs to understand the security roles and advise end users. The position must be able to understand the requirements for access requests, advise security coordinators on the use of the provisioning tool, and be able to run and explain reports from the provisioning tool. The position will work with end users that submit problem tickets, and have the able to assist and resolve high priority calls.

Describe the specific devices, software, projects for which the position is responsible: The position supports the JHHS users of the Epic EMR. This user population is across the enterprise in both the ambulatory and inpatient settings. The user access varies dependent on needs and the role of the end user. The complexity of the software comes from its volume of use across all areas of the of Johns Hopkins including the Community Divisions, JHCP, inpatient, ambulatory, University including clinical, research and patient accessible services.

Describe scale/size of area, project and/or system supported There are over twenty thousand users in the Epic system, and the system is in use 24/7.

List required & preferred skills specific to position:

Effective written and oral communication skills

Ability to troubleshoot

Knowledge of the Epic security system and the ability to effectively administer that knowledge

Knowledge of all technologies within area of responsibility

Ability to complete Epic security requirements successfully and maintain Epic good standing

Ability to prioritize

Knowledge of and ability to keep information confidential

Ability to demonstrate excellent customer service

Ability to work under pressure

Education: Bachelor’s degree. Additional experience can be substituted for education.

Equivalency Formula: JHH-Related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years’ experience-for-one year education basis.

Required Experience: Five (5) years related experience.

Work location: 1000 Lancaster St., 5th Floor Baltimore, MD 21202

On call requirements (if applicable): On call one week at a time, on a rotating schedule.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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