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Job Details

Team Lead - Ambulatory

Requisition #: 196568
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD 21201
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Oct. 15, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Responsible for providing scheduling, pre-registration, registration, insurance verification, check-in, and cash collection activities in the Nutrition Clinic, in addition to providing administrative support to the clinic staff.
Responsible for training, leading, and motivating team members. Responsible for assisting management by serving in the "lead" role and functioning as a group/team mentor and resource liaison. Duties include ensuring accurate patient demographic and financial information is obtained and verified by all registrars. Ensures that all registrars utilize electronic insurance verification systems available, assisting with the precertification and referral/authorizations, and assessing patient financial liability. The Team Leader must be highly proficient with insurance and verification/benefits and eligibility procedures. Communicates effectively with the clinic staff and providers in order to improve patient flow within the clinic. Assists in managing provider templates as well as serves in a registrar capacity. Ensures training on both registration system and clinic workflow processes.

Full Time (40 hours)

Day Shift 7:30 to 4:00


Diploma/Certificate/GED required

2 years of related experience required

Possible exposure to communicable diseases and hazardous materials with little likelihood of harm if established health precautions are followed

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


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