Host/Hostess (20 hrs - Rotating Shift)

Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO!

Position Summary:

The Host/Hostess assists the department through the delivery of trays to patients and retrieval of trays from patients. Assists in the dish room when scheduled.

Education:

• High school graduate or equivalent preferred.
• Must be literate to the extent of reading and understanding printed menus and diet restrictions.
• Food service experience desired but not required.

Experience:

• Basic knowledge of food handling techniques.
• Customer service skills.
• Must be able to communicate effectively and exhibit the Customer Service Performance Standards.
• Excellent personal hygiene.

Essential Duties and Responsibilities:

• Accurately check trays against menu to ensure tray accuracy.
• Timely delivery of patient’s tray using the correct procedures of At Your Request Room Service program.
• Effectively communicates with nursing personnel concerning patients’ trays.
• Timely retrieval of patient’s tray from room and soiled utility room at the end of each meal.
• Performs patient's follow-up after meal service to ensure patient satisfaction.
• Responds to special requests in a timely manner. Reports any concern or problem to Food Services Team Leaders or eating problems to the appropriate Dietician.
• Effective communication with patient regarding the Room Service program and menu located in each patient’s room, bedside.
• Patient’s nourishment supply should be accurately maintained at required par level.
• Patient’s refrigerator located on each unit should he kept clean, organized with FIFO (First In First Out) in place and temperatures accurately recorded daily.
• Participates is FOSS (Focus on Service Spirit) training and CARES (Compassion, Accountability, Respect, Enthusiasm & Service) behaviors.
• Adheres to all hospital and departmental policies and procedures.

Shift:

Part-Time (20 hours)

Rotating Shift

Weekend work required

Non-Exempt

We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com

Salary Range: Minimum 18.27/hour - Maximum 28.91/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.