Team Support Specialist

Make it happen at Hopkins.

Weekly Working Hours: 40 hours/week; Full Time Benefitted

Shift: Day Shift; M-F; 9am - 5pm

Job Details & Qualifications:

It is a beautiful thing when a career and a passion come together. Here at Johns Hopkins Care at Home (JHCH) we aim to foster meaningful connections and promote a collaborative, employee-driven work environment. Our dedicated team members are making a difference every day in the lives of our patients right in the comfort of their homes and throughout our community. We strongly believe that the future of healthcare is in the home!

The Team Support Specialist provides administrative and scheduling support for home health and/or infusion services, ensuring efficient daily operations and exceptional patient care. Coordinates patient and staff schedules, maintains accurate documentation and data entry, reconciles scheduled and completed visits, and supports billing and medical records processes. Partners with agency leadership to promote high-quality care while ensuring compliance with regulatory requirements, agency policies, and documentation standards.

Qualifications:

• High School graduate or equivalent
• Post High School education or training preferred
• 3 years’ experience in health care related field, home health experience preferred
• Excellent data entry skills
• Experience with windows and software packages required, i.e., Power Point, Excel, and Word
• Excellent communication, organization and customer service skills
• Ability to work as member of a team, solve problems and multi-task in a timely fashion. Proficient with Zoom & Teams meetings

We’re proud to offer a robust benefits package that supports your health, growth, and well-being. Discover our full offerings and costs here: https://mybenefitsjhhs.com/

What Awaits You:

• Competitive pay and benefits that support you at every stage of your life and career.
• Retirement plans with employer contributions to help you plan confidently for the future.
• Generous time off so you can unplug, recharge, and enjoy life outside of work.
• Access to world-class facilities and innovative technology that fuel your curiosity.
• Endless opportunities to advance your career as part of the Johns Hopkins team.

Salary Range: Minimum 15.00/hour - Maximum 24.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.