Revenue Cycle Coordinator Senior

You Belong Here! Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

What Awaits You?

• Career growth and development

• Diverse and collaborative working environment

• Affordable and comprehensive benefits package

Job Summary:

Reporting to the Revenue Cycle Manager and/or Supervisor; the Senior Revenue Cycle Coordinator will be responsible for supporting management in maintaining, improving, processing, and evaluating the billing and collection of accounts receivable for the Health System and/or resolve complex payer issues to completion daily. This may encompass working the receivable of multiple facilities and will comprise of the receivable of multiple third party payers, as well as, supporting management in the overall execution of Revenue Cycle collection duties. Critical to this position is a highly developed knowledge of a hospital revenue cycle including registration, charge capture, billing, collection, utilization management and account balance resolution. The Senior Revenue Cycle Coordinator must demonstrate an advanced level of proficiency in billing and collection across the entire spectrum of payers. The Senior Revenue Cycle Coordinator must also demonstrate strong organizational, communication, time management, analytical thinking, and mentoring skills. Incumbent must have proven skills in all facets of Federal, State and Local regulations to be compliant with the day to day processes and changes required by payers.

Critical to this position is a highly developed knowledge of a hospital revenue cycle including registration, charge capture, billing, collection, utilization management and account balance resolution. The Senior Revenue Cycle Coordinator must demonstrate an advanced level of proficiency in billing and collection across the entire spectrum of payers. The Senior Revenue Cycle Coordinator must also demonstrate strong organizational, communication, time management, analytical thinking, and mentoring skills. Incumbent must have proven skills in all facets of Federal, State and Local regulations to be compliant with the day to day processes and changes required by payers.

Education:

Associate’s degree required. Experience beyond the work experience requirement may be substituted for the degree on 2 years of experience for 1 year of education basis .i.e. 4 years.

Work Experience:

2-3 years’ experience in accounts receivable or patient accounts

Knowledge:

• Advanced knowledge of accounting, healthcare, and general office procedures.

• Working knowledge of at least one specific payer’s application, billing, and/or collection processes and/or multiple payer’s insurance verification and pre-certification processes.

• Requires ability to understand, interpret, evaluate, and resolve customer service issues.

• Advanced knowledge of accounting principles which directly impact the accounts receivable that may include debit and credit transactions; charge transfers; contractual allowances and adjustments, and financial class changes.

• Advanced knowledge of the Maryland and DC Reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues.

• Knowledge of medical terminology, required.

Skills:

• Advanced in Microsoft Office.

• Requires strong organizational skills to complete financial applications, insurance verification, billing, and collection processes within acceptable time frames.

• Requires solid communication skills to clearly and concisely communicate verbally and in writing with peers, superiors, payers, physicians, ancillary departments, etc.

• Constantly evaluates own workflows and JHHS processes and appropriately recommends process improvements.

• Ability to adapt to urgent deadlines or rapidly changing priorities and maintain composure in high stress situations

Salary Range: Minimum 22.33/hour - Maximum 38.86/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.