Public Safety Officer I

Johns Hopkins Health System

Schedule: Rotating shifts, including weekends, holidays, and overtime as needed

About the Role

The Public Safety Officer I plays a key role in ensuring the safety and security of patients, visitors, and staff within our healthcare facilities. This position supports a secure, welcoming environment by monitoring hospital grounds, responding to emergencies, and enforcing safety protocols. This is an excellent opportunity for individuals looking to begin or advance a career in healthcare security.

Key Responsibilities

• Patrol hospital entrances, units, parking areas, and grounds to deter hazards and ensure safety.

• Monitor surveillance cameras, access control points, and alarm systems.

• Respond to calls for assistance, providing escorts, directions, and support to staff, patients, and visitors.

• Enforce safety and security policies, including weapons screening and access control.

• Assist with emergency response, crowd control, and incident coordination with clinical teams.

• Conduct inspections of emergency exits, equipment, and life safety systems.

• Document incidents and maintain accurate activity logs.

• Participate in required training—including CPR, Narcan, Stop the Bleed, and de-escalation.

• Maintain professionalism, confidentiality, and respect for all individuals.

Minimum Qualifications

• High school diploma or equivalent.

• Full valid driver's licence is required-

  • As part of the pre-employment process, a Motor Vehicle Record (MVR) check and a SambaSafety risk assessment will be conducted.
  • Candidates must have no more than 5 points on their MVR.
  • Candidates must also have no more than 8 points from driving-related infractions, violations, convictions or no more than 15 or more points resulting from any type of non-valid license status (expired, suspended, etc.) on their Samba risk assessment.

• At least 1 year of security or customer service experience required.

• Must be 21 years old .

• Physical ability to stand and walk for extended periods, occasionally run or climb stairs, restrain individuals as part of a team, and lift 50+ lbs.

• Strong communication, decision-making, and interpersonal skills.

What We’re Looking For

We seek individuals who are:

• Calm under pressure

• Professional and dependable

• Able to work collaboratively with clinical teams

• Committed to safety, service, and continuous learning

Working Conditions

• Exposure to varying temperatures, noise, and frequent walking/standing.

• Requires bending, reaching, running, climbing stairs, and occasional physical restraint as part of a team.

• Use of security systems, alarms, and weapons detection equipment.