Revenue Cycle Supervisor, Cash App

YOU were meant for Hopkins.  

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Generous Paid Time Off
• Tuition Reimbursement
• Affordable and comprehensive benefits package 

This is a hybrid role- must be able to go to our White Marsh location on a quarterly basis. Only local applicants will be considered.

Position Summary:

Reporting to the Revenue Cycle Manager- Cash Applications, this position is responsible for providing supervisory oversight to the employees responsible for posting payments and adjustment transactions while empowering, coaching, providing guidance, and leading by example. In addition to supervisory responsibility, incumbent is responsible for handling difficult situations and/or unique issues.

This position is responsible in assisting the Revenue Cycle Manager- Cash Applications in various functions; specifically the Cash Control function which includes processing payments, adjustments and the cash reconciliation process for JHH, JHBMC, HCGH, SMH and Suburban Hospital, as well as, assisting with system upgrades and process improvements In addition, the incumbent is responsible for assisting with the cashiering function at JHH and JHBMC, including the Billing Coordinators at JHH.  This includes ensuring that receipting and daily close and reconciliation procedures are followed. 

This position is responsible for establishing relationships at all facilities and be familiar with each institution’s computer environment and payer contracts.

Competencies:

Education:

Associates Degree in Accounting, Business Administration, Health Administration, Finance, or related field or 4 years of leadership experience in hospital receivables.  Bachelor’s Degree in Accounting, Business Administration, Health Administration or Finance is preferred.

Knowledge:

• Requires knowledge of banking and cash posting procedures and systems.
• Understanding of the current electronic remittance advice (ERA) and electronic fund transfer (EFT) format and segment functions is required.
• Requires knowledge of claim adjustment reason codes (CARCs) and remark codes (RARCs) used in the ANSI X12 835 files.

Other Required Knowledge:

• Requires knowledge of third party billing and collection processes so as to be able to assist in the investigation of patient complaints and provide cogent explanations.
• Familiarity with Maryland reimbursement and environment.
• Requires knowledge of medical terminology.
• Standard PC word processing and spreadsheet applications.
• Understanding of JHHS financial policies and procedures.
• Requires knowledge of accounting and general office procedures.
• Knowledge of billing, collection, and telecommunication software.

Work Experience:

• A minimum of four years healthcare and hospital receivable experience with a large academic medical center or health system.
• Two years’ experience in a supervisor and/or leadership role.
• Experience in using team building and quality management concepts to positively influence the work environment.