Care Management Assistant II

I. SUMMARY
Under the direction of a licensed social worker provides assistance to social workers by assuming some responsibilities which both increases social worker’s professional time with families while reorganizing the work flow. Specifically, the Care Management Assistant II handles nursing home returns for the medicine service; coordinates contact with Delmarva, assists in other duties. Requires understanding of the needs of the elderly.

II. JOB REQUIREMENTS
1. No certification, registration, or licensure required.

2. Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
3. Work requires the ability to exchange information on factual matters, schedule appointments, greet visitors, explain medical center policies, and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees. More sensitive situations may be referred to others as appropriate.

III. Working Conditions
1. Work is generally performed in an office or clinical environment in which there is only minimal exposure to
unpleasant and/or hazardous working conditions

Salary Range: Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.