Senior Psychiatric Case Manager

What Awaits You?

Career growth and development

Diverse and collaborative working environment

Affordable and comprehensive benefits package

Position Summary

Coordinates patient’s entry into the Community Psychiatry Program to ensure a single point of entry for all referrals for mental health services. Identifies cases meeting criteria for case management and psychiatric rehabilitation. Maintains a current knowledge base of all resources. Assures that all requests for psychiatric care are triaged, referred and/or scheduled to appropriate providers in a responsive and sensitive manner.

Substance Abuse Counselor (S.A. Counselor): Provides comprehensive mental health and life coaching support services in collaboration with members that support recovery and reflect established values of Creative Alternatives (member choice, natural consequences, high risk/high support, and utilizing the tenants of recovery- hope, meaningful roles, personal responsibility and empowerment) and follow JHBMC and C.A. established clinical practice and standards. Services and supports are provided in community settings which include member’s homes, job sites, schools, libraries, inpatient hospitals, emergency rooms, jails, shelters, medical clinics, and other public places. Staff are required to transport members in personal cars and agency vehicles as part of their job.

Exceeds: Demonstrates high quality of service delivery and professionalism as

evidenced by member’s achieving goals on Recovery Service Plans (RSP) and showing positive outcomes e.g. living independently, working, going to school, managing their own money, taking on meaningful roles and being responsible for their self-care.

1. Assists in screening applicants being considered for admission.

2. Participates in team meetings as a member of the clinical treatment team.

3. Performs specialized evaluations, makes substance abuse treatment recommendations, and assists members with connection to recovery houses and detoxes as needed.

4. Coordinates with the team and implements substance abuse goals on members’ Recovery Service Plans. (RSP).

5. Monitors and supports member progress through the course of treatment, reevaluating and adapting the RSP at required intervals.

6. Leads a variety of substance abuse educational groups for individuals at various stages of recovery.

7. Provides individual supportive counseling for complex issues with members.

8. Provides outreach to members as needed to offer opportunity for engagement and successful substance abuse support and intervention.

9. Accompanies members to group meetings or recovery based social activities as needed to increase members personal responsibility and connectedness to their recovery community

10. Conducts urinalysis testing.

11. Educates members, family and care providers about medications, diagnoses, treatment, the utilization of Wellness Recovery Action Plans (WRAP) and the recovery model.

12. Provides crisis services to members in emergency situations that reflect program values of high risk/high support, natural consequences, whatever it takes, and teachable moments in order to avoid inpatient psychiatric hospitalizations, homelessness, shelter use and jail.

13. Monitors medications with members according to policy and procedure

Required Knowledge, Skills, and Abilities

• Work requires the knowledge of theories, principles, and concepts typically acquired through completion of a Bachelor’s degree in Psychology, Mental Health, or a closely related field and two to three years of previous experience.
• No certification, registration or licensure required.
• Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
• Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.