Sr. Performance Improvement Specialist

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Requisition #: 630379

Location: 600 N. Wolfe Street, Baltimore, MD 21287

Shift:

Full Time (40 hours)

Day Shift: 8:00 am - 4:30 pm

Exempt, Pay Grade NN

Position Summary:

The Performance Improvement Specialist for the Johns Hopkins Health System is responsible for managing and facilitating the identification, implementation and ongoing measurement of routine projects under direct guidance, which improve the effectiveness and quality of health care. The specialist consistently applies improvement methodology coupled with change management strategies to projects in an effort to design new systems and processes well while re-engineering existing processes and systems to improve operations and safety and quality of care. The specialist will assist in creating a culture of continuous improvement by demonstrating a passion for change.

Education:

Bachelor's degree in Business, Health Administration or other relevant field is required. Master's degree in Business, Health Administration or other relevant field is preferred.

Licensure/Certification:

None required. Completion/Certification of Project Management Professional (PMP), Six Sigma, Lean, or similary training preferred.

Work Experience:

Minimum One (1) year of experience supporting organizational change, Project Management, Change Management, Performance/Process Improvement.

Knowledge/Skills:

• Knowledge of project management, standard process improvement methodologies, planning and administrative theory.
• Demonstrate knowledge in the use of a diverse set of methods for developing processes and changes that lead to improvement.
• Apply specialized skill set for accelerated change and waste reduction to accomplish entity goals around opportunities for improvement, data analysis, and simulation modeling.
• Demonstrate knowledge of process improvement tools and their applicability in a healthcare setting. Demonstrate strong communication, analytical and decision making skills on a consistent basis in order to effectively lead teams and drive projects to completion.
• Analytical ability to identify and illustrate relationships among complex activities.
• Proficient in spreadsheet, database, presentation and word processing software.
• Ability to generate change through influence rather than authority using a proven framework to direct and accelerate organizational transformation.
• Provide workgroups, committees and taskforces with exceptional facilitation, educational and communication skills, both written and verbal.
• Use effective chartering techniques to appropriately and efficiently scope projects and link them to the organization's overall strategic plan and key work processes.
• Work independently and intentionally to complete projects according to agreed upon project timelines, achieving milestones and deliverables as per the plan.
• Use proven methods to work more effectively with colleagues, to organize and lead improvement teams, handle difficult conversations, coupled with strong consultative skills.
• Motivate, influence and engage JHHS leaders, staff and physicians to adopt and execute process improvements.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.