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Executive Health, Guest Relations Specialist

Job Details

Requisition #:
638203
Location:
Johns Hopkins Hospital, Baltimore, MD 21201
Category:
Clerical and Administrative Support
Schedule:
Day Shift

YOU BELONG HERE

What Awaits You?

  • Career growth and development
  • Employee and Dependent Tuition Assistance
  • Diverse and collaborative working environment
  • Affordable and comprehensive benefits package

Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhh.mybenefitsjhhs.com/

Job Summary:

This position is responsible for coordinating the care of patients in the Executive and Preventive Health program at The Johns Hopkins Hospital. Emphasis will be placed on the scheduling and registration of patient appointments including gathering all necessary patient information, updating EPIC, patient education and answering patient requests for information. This position will manage relationships with patients and/or their designee and other various referral sources.

Education:

  • BA or BS required or equivalent work experience

Work Experience:

  • 3 years related experience in healthcare and/or business with a strong focus on customer service best practices

Shift:

  • Full-Time
  • 40 Hours Per Week

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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