Johns Hopkins All Children's Hospital is a premiere clinical and academic health system, providing expert pediatric care for infants, children and teens with some of the most challenging medical problems. Ranked in multiple specialties by U.S. News & World Report, we provide access to innovative treatments and therapies. With more than half of the 259 beds in our teaching hospital devoted to intensive care level services, we are the regional pediatric referral center for Florida's west coast. Physicians and community hospitals count on us to care for critically ill patients and perform complex surgical procedures.

What Awaits You?

• Career growth and development

• Tuition Assistance

• Diverse and collaborative working environment

• Affordable and comprehensive benefits package

Specific: This position will be training physicians and other providers on EPIC.

POSITION SUMMARY: Credentialed trainers use the curriculum, lessons, and training materials created by the Instructional Designers to conduct Epic training for end users. Credentialed Trainers work collaboratively with other members of the project and training team to assist in developing and maintaining the training program. Credentialed trainers will train to Epic applications specific to either a clinical or financial focus. This individual is credentialed in a selected Epic application(s) and is responsible for the following tasks:

1. Gaining knowledge of Johns Hopkins workflows and adult education principles
2. Understanding and interpreting clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content
3. Maintaining policy and procedure documentation related to training
4. Training end users in the classroom
5. Administering end user proficiency assessments
6. Communicating training environment issues or curriculum updates to the principle trainers
7. Providing onsite go-live support
8. Reviewing new application enhancements/upgrades and assisting in development of implementation plans
9. Monitoring quality and regulation changes to identify and remediate training processes.

REQUIREMENTS:

• Education: Baccalaureate degree in an allied health field. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years’ experience for one-year education basis.
• Relevant Experience: Three years’ experience using clinical information systems in a health care environment. Additional experience in adult education/training is preferred.
• Licensure/Certification: Required to complete and pass credentialing in an assigned EPIC application module at the completion of the Credentialed Trainer program.
• Ability to travel to various work locations is required.
• Other Qualifications: Proficiency in Microsoft Office Applications – Word, Excel, PowerPoint, with proficiency in Learning Management Systems. Understanding of technical instructional design techniques for instructor-led and individual on-the-job learning and related software applications.
• Computer literacy and customer service skills. Exemplary facilitation skills in public speaking and presenting.
• Ability to work flexible hours to meet the needs of the user community. Day, middle or night shift with rotation and varying hours based on the needs of the department.

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Effective 6/1/23, employees at Johns Hopkins All Children’s Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.