Part Time, 20 hours per week, Monday-Friday 11am-3pm or noon-4pm and 2 weekend days per month
Free parking
Columbia, MD location
Great benefits package, including paid time off and tuition reimbursement.
Will handle switchboard and transfer calls accordingly.
Code alerts via intercom and paging
Must have good customer service skills
Education:
AA Degree preferred, HS diploma/GED required
Required Work Experience:
Two (2) years of related experience required,
Knowledge, Skills and Abilities:
- Requires a high level of clinical knowledge and regulatory standards
- Two years of medical/health care office or call center experience required
- Critical thinking and demonstrated leadership ability in order to address issues identified within the department
- Excellent interpersonal skills required to communicate effectively with co-workers, patients, staff and insurance companies
- Intermediate knowledge of Microsoft Office
- Keyboarding speed of 40 WPM
- Knowledge of professional telephone etiquette and soft skills
Johns Hopkins Health System requires all employees be fully vaccinated against the COVID-19 virus. If hired, you will be required to provide proof of vaccination status within 14 days of employment start. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons (more info will be shared throughout the hiring process).
Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
