Ambulatory Supervisor

Education:

degree required. Experience beyond the minimum work experience requirement may be substituted on a 2 years’ experience for 1 year of education basis.

Knowledge:

Understanding of ambulatory practice management, physician office and/or clinical operations including appointment scheduling and registration, where appropriate

Knowledge of third party insurance and accountable/managed care concepts

Knowledge of physician billing, hospital billing, and regulatory requirements preferred

Knowledge of computer applications such as Microsoft Office, EPIC, Kronos, and SAP

Skills:

Excellent interpersonal communication skills

Strong customer service focus for both patients/family and providers in the clinic

Demonstrates initiative and leadership qualities

Mature judgment and a high level of motivation and professionalism

Analytical ability to evaluate practice metrics and make recommendations to improve operating procedures

Ability to prioritize and pursue multiple tasks in tandem

Ability to represent clinic effectively at institutional level meetings and with outside entities

Financial skills necessary to manage budgets and appropriately control expenses

Required Licensure, Certification, Etc.: None

Work Experience:

Three to five years in a clinic or hospital setting; prior supervisory experience preferred.

Salary Range: Minimum 22.98 per hour - Maximum 40.22 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.