Nursing Business Office Manager

SUMMARY

The Office Manager, Nursing Business Office, provides leadership to a team of administrative personnel responsible for supporting core business operations. This role is responsible for overseeing the daily operations of the nursing business office which include payroll and time and attendance management, scheduling, position control and personnel transactions, and auditing/reporting. The Office Manager is responsible for designing, implementing, and maintaining associated workflows and processes to ensure accurate and efficient outcomes.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Managing and Leadership

• Provide supervision and direction services to direct reports.

• Provide staff training for office policies and procedures.

• Provide ongoing coaching and mentoring to staff.

• Set annual performance targets for direct reports and conduct performance reviews.

• Oversees office staff to ensure they work productively and meet deadlines and service standards 

Quality Improvement

• Monitor, analyze, and improve the quality of processes to improve outcomes

• Gather and analyze data to effectively implement change

• Evaluates variances to identify opportunities

Organizing and Implementing

• Assists in directing the administrative functions of the department, including personnel, fiscal, and other functional activities.

QUALIFICATIONS

Education:

Bachelor’s degree required. Experience beyond the work experience requirement may be substituted for the degree on a 2 years of experience for 1 year of education basis.

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks

• Organization and the ability to multitask to complete a wide variety of tasks

• Flexibility to help team adjust to new tasks should company or office needs change

• Strong interpersonal skills to interact positively with all employees

• Leadership ability to manage challenges and oversee employees

• Attention to detail to ensure tasks are completed thoroughly and correctly

Salary Range: Minimum $24.92/hour - Maximum $​​​​43.63/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

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Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.