Executive Director of Operations - Wesley Chapel

Job Responsibilities:

Oversees the daily operations of the department, ensuring compliance and quality service delivery. Implements strategic planning and budget management to enhance operational efficiency. Conducts risk assessments and implements cost-control measures to maintain regulatory compliance. Identifies trends and areas for improvement through data analysis. Leads a dedicated team and fosters a culture of continuous improvement and professional development.

Essential Functions:

• Oversees the strategic direction and operational management.
• Develops and implements policies and procedures to enhance operational efficiency.
• Ensures compliance with regulatory requirements and industry standards.
• Collaborates with senior leadership to align department operations with organizational goals.
• Manages relationships with key stakeholders, including providers, vendors, and regulatory bodies.
• Monitors budget planning and financial performance of department operations.
• Leads initiatives to improve member satisfaction and service delivery.
• Analyzes operational data to identify areas for improvement and implement corrective actions.
• Directs the development and execution of projects and programs.
• Oversees the recruitment, training, and development of staff.

Qualifications:

• Bachelor's Degree in healthcare administration, public health, business administration, or a related field required
• Master's Degree in healthcare administration, public health, business administration, or a related field strongly preferred
• Minimum of 10 Years of experience in health plan management or a related field required including a minimum of 5 years of management experience with significant business impact

Salary Range: $185,000 to $235,000 per year Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.