Revenue Cycle Coordinator I

You Belong Here! Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

What Awaits You?

• Career growth and development

• Diverse and collaborative working environment

• Affordable and comprehensive benefits package

Position Summary:

The Revenue Cycle Coordinator will be responsible for supporting management in maintaining, improving, processing, and evaluating the billing and collection of accounts receivable for the Health System and/or resolve complex payer issues to completion daily. This may encompass working the receivable of multiple facilities and will comprise of the receivable of multiple third party payers, as well as, supporting management in the overall execution of Revenue Cycle collection duties. Critical to this position is an intermediate understanding of a hospital revenue cycle including registration, charge capture, billing, collection, utilization management, and account balance resolution.

The Revenue Cycle Coordinator must demonstrate knowledge in billing and collection of at least one payer type’s billing practices, with an understanding of additional insurance payer type’s billing and collection practices including benefits eligibility, verification, and precertification. Incumbent must have proven skills in all facets of Federal, State and Local regulations to be compliant with the day to day processes and changes required by payers. The Revenue Cycle Coordinator must also demonstrate organizational, communication, time management, analytical thinking, problem solving and mentoring skills.

Knowledge:

• Knowledge of accounting, healthcare, and general office procedures, preferred.

• Working knowledge of at least one specific payer’s application, billing, and/or collection processes and/or multiple payer’s insurance verification and pre-certification processes.

• Requires ability to understand, interpret, evaluate, and resolve basic customer service issues.

• Intermediate knowledge of accounting principles which directly impacts the accounts receivable that may include debit and credit transactions; charge transfers; contractual allowances and adjustments and financial class changes.

• Knowledge of the Maryland and DC Reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues, preferred.

• Knowledge of medical terminology, preferred.

Education: High School Diploma or equivalent

Work Experience: 1-2 years’ experience in hospital accounts receivable or patient accounts

Salary Range: Minimum 17.37/hour - Maximum 28.68/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.