Application Coordinator II
Job Details
- Requisition #:
- 669395
- Location:
- Johns Hopkins Health System, Baltimore, MD 21201
- Category:
- Information Technology
- Schedule:
- Day Shift
- Employment Type:
- Full Time
Req#:669395 Application Coordinator II Jr. Level-Ambulatory Ditigal Team
Monday-Friday (8:30-5)
Hybrid/Remote In the office 1-2 days a month on a regular basis. Additional days and weekends for Go Lives and Special Projects.
Johns Hopkins
750 E. Pratt St., 5th Floor
Baltimore, MD 21202
General Summary: This Application Coordinator would serve as the primary liaison between Marketing, operational stakeholders, and Epic teams to ensure provider information is standardized, accurate, and appropriately maintained across systems. Responsibilities would include coordinating provider profile updates, validating provider data integrity, supporting MyChart provider visibility and search optimization, assisting with provider onboarding and change workflows, and ensuring alignment between marketing content and Epic records.
Job Responsibilities: Responsible for accuracy of provider information displayed within MyChart and other digital scheduling/search experiences • Coordination of provider profile updates related to specialties, locations, bios, and photos • Reduction of duplicate or conflicting provider data across systems. This positions has an On-Call responsibility.
Education: Baccalaureate degree, education or health related field with educational courses. Professional certification(s) and/or related experiencebeyond minimum training experience qualifications may substitute for formal education requirement on a two years' experience-for-one education basis.
Certifications: Required to complete and pass certification in assigned EPIC application module(s) within 120 days of employment in this role.
Experience: Two years operational experience in a clinical or healthcare business operations setting or two years' experience in Information Technology. General understanding of the workflows in clinical or healthcare business operations.
Preferred Job Qualifications: Experience implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization.
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Epic certification in the module(s) being represented.
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Experience in Epic installations.
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Knowledge of the current healthcare environment preferred.
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Experience in developing business and/or clinical workflows related to the assigned application module.
Knowledge, Skills, & Abilities (KSA’s): Ability to handle analysis, design, system configuration and testing tasks at a low to medium level of complexity.
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Ability to incorporate policies, procedures, and specific clinical practice and/or business processing needs into information systems training
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Excellent customer service skills
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Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
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Strong organizational skills in managing multiple priorities
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Uses critical thinking skills regarding use of the clinical/business operations software applications
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Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design.
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Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project desirable.
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Demonstrated expertise in technical design techniques for related software applications.
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Demonstrated knowledge of project management principles as they relate to assigned tasks.
Salary Range: Minimum 33.91/hour - Maximum 59.36/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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