Medical Call Center Agents
Job Details
- Requisition #:
- 631111
- Location:
- Johns Hopkins Health System, Baltimore, MD 21201
- Category:
- Clerical and Administrative Support
- Schedule:
- Day Shift
We offer standard M-F hours, 8-5
No weekends, paid holidays, and a generous PTO package.
Job Snapshot:
The Johns Hopkins Medical Call Center (Patient Access Services) is seeking caring customer service-orientated problem-solvers who can think on their feet and help patients receive world-class care at Maryland's premier medical institution.
Job Requirements:
High School diploma or GED
Minimum of 2 years related experience in medical office, hospital, or call center
Ability to work in a fast paced and structured, metric-driven environment
Excellent communication skills
Will schedule appointments and manage inbound calls with patients and providers
What Awaits You:
A hybrid work status- 1 day per week on site in Baltimore City, 4 days work from home
Some depts require onsite training for the first 4-6 weeks
Room for growth
Ability to help others and save lives
Johns Hopkins Health System
The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children’s Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.
Important Notices:
***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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